Update: Due to current high volume, orders processing will take between 2-5 days, pending item availability and payment verification. Thank you for your patience.
You will receive an email with tracking information once your order has shipped. If you do not receive a shipping confirmation email within the above noted time frame, please contact email@example.com.
We offer free delivery on all Canadian orders over $100.
Orders are shipped UPS Standard, FedEx Ground or Canada Post, depending on Postal Code. Expedited shipping options are available and calculated at checkout.
Please provide a secure shipping address to receive deliveries. STRIKE MVMNT is not responsible for items that may be stolen from an unsecured delivery address.
Shipments returned to STRIKE MVMNT as undeliverable will incur additional shipping fees to resend, original shipping fees will not be refunded and may incur a restocking fee.
HOW DO I KNOW MY ORDER HAS BEEN SHIPPED?
When your order has been shipped, we will send you an e-mail with your tracking number and a link where you can track the shipments progress online.
DO YOU SHIP TO PO BOXES?
Not at this time. If you input a PO Box address at checkout your order manages to process in our system, this will cause delays. You will be required to provide a physical address for us to send your order.
DO YOU SHIP INTERNATIONALLY?
Yes! We ship worldwide. For all orders shipping outside of Canada please shop our global website strike-mvmnt.com
CAN I MAKE A CHANGE OR ADD TO AN EXISTING ORDER?
If you need to make a change to your order please email firstname.lastname@example.org as soon as possible. If your order has not yet been processed, then we will happily help accommodate a change. however we cannot make any adjustments to an order after it has been fulfilled and shipped.
HOW CAN I GET FREE SHIPPING AT STRIKE-MVMNT.CA?
Free shipping is available on all Canadian orders that exceed $100 after promotions are applied and before taxes.
WHAT DO I DO IF I RECEIVED THE WRONG ITEM IN MY ORDER?
Please inspect your order upon receipt and contact us immediately if the item is not as expected. We will evaluate the issue and make it right.
For online orders purchased from www.strike-mvmnt.com, www.strike-mvmnt.ca or in-person at a STRIKE MVMNT retail location or pop-up, we accept merchandise returns on items that are in their original condition - clean, unworn, unwashed and with all tags and packaging intact.
You have 28-days from the ship date of your order to return full priced items in their original condition for a refund or store credit. We do not offer exchanges at this time.
Items discounted by 25%+ are non-refundable. Items discounted by 25%-49% may be returned for a store credit. Items discounted by 50%+ and/or marked as a Final Sale may not be returned or exchanged. No exceptions.
We accept merchandise returns within 28-days from order ship date on items that are in their original condition - unworn, unwashed, undamaged and with all tags and packaging intact. Any returned item(s) must be in a "sellable condition". Free of dirt, stains, scuffs, tears, snags and mysterious smells. All garments and footwear must be returned in their original packaging with tags attached and/or shoebox.
Items discounted by 25%+ are non-refundable. Items discounted by 25%-49% may be returned for a store credit. Items discounted by 50%+ and/or marked as a Final Sale may not be returned or exchanged.
The shoe box must also be returned in its original state for your return to be accepted. Please do not mark, damage or use the shoe box as external packaging when shipping it back.
All returns must have an RA# (Return Authorization #) assigned prior to being shipped back. Returned items that do not have an RA# will be sent back to you at your expense and a refund or store credit will not be granted.
We guarantee the quality of every STRIKE MVMNT product. If any product fails due to manufacturers defect, we will replace it. This guarantee does not cover normal wear and tear, damage caused by negligence, improper care or accident.
Your refund or store credit will be issued after we receive and process your return. The assessment of the condition of the item(s) is at the discretion of STRIKE MVMNT.
Depending on your bank, please allow up to two billing cycles for your refund to appear on your statement. Shipping costs and/or duties paid are non-refundable
STRIKE MVMNT monitors returns to identify potential misuse. We reserve the right to refuse service to anyone abusing our policies.
Please review our full Return Policy above in advance to ensure eligibility.
To register your return and receive your RA# please email email@example.com with your Order Number and the reason for the return in the subject line.
We will reply within 48-hours with your RA# and shipping instructions.
Return Centre Contact Information & Hours of Operation:
Monday – Friday 11am – 5pm PST
We answer requests in the order they were received. Some requests may take up to 48-hours.
Price adjustments are not available on items included in special and/or limited-time savings events such as Black Friday, Cyber Monday and/or Boxing Day. Discount codes and/or any other promotional offer may not be applied to a past or future order.
Special sale or discount pricing may be offered for a limited time only. STRIKE MVMNT reserves the right to change the price or discount at any time.