SHIPPING POLICY

Enjoy FREE SHIPPING ACROSS CANADA ON ORDERS $50+.

For U.S. and international shipping destinations, please place your order on our global website at strike-mvmnt.com.

Orders placed Monday - Friday before 11am PST ship within 24-hours, pending item availability and credit card verification.

For consumer protection, all orders are subject for review. On occasion, this may cause a slight delay in processing your order. Shipping times may vary due to the availability of merchandise.

You will receive an email with tracking information after your order has been placed. If you do not receive a shipping confirmation email within 4-business days, please contact orders@strike-mvmnt.com.

Orders placed during weekends, holidays, seasonal sales and special promotions (Black Friday, Cyber Monday, Boxing Day) may take additional processing time due to increased order volume. Please allow up to 4 business days for order processing during these busy periods.

HOW DO I KNOW MY ORDER HAS BEEN SHIPPED?
When your order has been shipped, we will send you an e-mail with your tracking number and a link where you can track the shipments progress online.

DO YOU SHIP TO PO BOXES?
Not at this time. If you input a PO Box address at checkout your order manages to process in our system, this will cause delays. You will be required to provide a physical address for us to send your order.

DO YOU SHIP INTERNATIONALLY?
Yes! We ship worldwide. For all orders shipping outside of Canada please shop our global website strike-mvmnt.com

CAN I MAKE A CHANGE OR ADD TO AN EXISTING ORDER?
If you need to make a change to your order please email orders@strike-mvmnt.com as soon as possible. If your order has not yet been processed, then we will happily help, however we cannot guarantee requests for any order adjustments after orders are in fulfilment processing or have already been shipped.

HOW CAN I GET FREE SHIPPING AT STRIKE-MVMNT.CA?
Free shipping is available on all Canadian orders that exceed $50 after promotions are applied and before taxes.

WHAT DO I DO IF I RECEIVED THE WRONG ITEM IN MY ORDER?
Please inspect your order upon receipt and contact us immediately if the item is not as expected. We will evaluate the issue and make it right.

RETURN POLICY

For online orders purchased from www.strike-mvmnt.com, www.strike-mvmnt.ca or in-person at a STRIKE MVMNT retail location or pop-up, we accept merchandise returns on items that are in their original condition - unworn, unwashed and with all tags and packaging intact.

You have 28-days from the ship date of your order to return full priced items in their original condition for a refund or store credit.

·     Full priced items to items discounted by >25%may be returned for a full refund.
·     Items discounted by 25% - 49% may be returned for a store credit only.
·     Items discounted by 50% or more may not be returned and are a final sale.

We accept merchandise returns within 28-days from order ship date on items that are in their original condition - unworn, unwashed, undamaged and with all tags and packaging intact.

·     Full priced items to items discounted by >25%may be returned for a full refund.
·     Items discounted by 25% - 49% may be returned for a store credit only.
·     Items discounted by 50% or more may not be returned and are a final sale.

The shoe box must also be returned in its original state for your return to be accepted. Please do not mark, damage or use the shoe box as external packaging when shipping it back.

All returns must have an RA# (Return Authorization #)assigned prior to being shipped back. Returned items that do not have an RA#will be sent back to you at your expense and a refund or store credit will not be granted.

We guarantee the quality of every STRIKE MVMNT product. If any product fails due to manufacturers defect, we will replace it. This guarantee does not cover normal wear and tear, damage caused by negligence, improper care or accident.

Your refund or store credit will be issued after we receive and process your return. The assessment of the condition of the item(s) is at the discretion of STRIKE MVMNT. 

Depending on your bank, please allow up to two billing cycles for your refund to appear on your statement. Shipping costs and/or duties paid are non-refundable

STRIKE MVMNT monitors returns to identify potential misuse. We reserve the right to refuse service to anyone abusing our policies.  

Please review our full Return Policy above in advance to ensure eligibility.

To register your return and receive your RA# please email hello@strike-mvmnt.com with your Order Number and the reason for the return in the subject line.

We will reply within 48-hours with your RA# and shipping instructions. 

Return Centre Contact Information & Hours of Operation:

hello@strike-mvmnt.com

Monday – Friday 11am – 5pm PST

We answer requests in the order they were received. Some requests may take up to 48-hours.

Price adjustments are not available on items included in special and/or limited-time savings events such as Black Friday, Cyber Monday and/or Boxing Day.